Privacy Policy
At Medi Outlet, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how information is collected, used, shared, and protected when you visit www.medioutlet.pk, contact us, or place an order.
1. Information We Collect
Depending on your interactions with our website, we may collect your name, email address, phone number, billing and shipping address, order details, customer inquiries, and account information. We may also collect technical information such as IP address, browser type, device information, and website usage data.
2. How We Use Your Information
- To process, confirm, and deliver orders.
- To communicate about purchases, quotations, and customer support requests.
- To manage payments, invoices, returns, and exchanges.
- To maintain website security and prevent fraudulent activity.
- To improve website functionality and customer experience.
- To send marketing communications where permitted by law and your preferences.
3. Orders and Payments
When you place an order, the information necessary to complete your purchase is processed by Medi Outlet and relevant service providers. Payment information is handled according to the payment method selected at checkout. We do not intentionally request that customers send full payment card details through WhatsApp or email.
4. Shipping and Delivery Partners
We may share the information necessary to fulfill an order, such as your name, delivery address, and contact number, with relevant courier and logistics partners.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to support shopping-cart functions, customer sessions, website preferences, security, and analytics. You can manage cookies through your browser settings, although disabling essential cookies may affect website functionality.
6. Third-Party Services
Our website may use third-party services for payment processing, delivery, analytics, advertising, security, and communication. These providers may process relevant information according to their own privacy policies and applicable law.
7. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, and disclosure. However, no online system or transmission method can be guaranteed completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to process orders, provide customer service, maintain business records, resolve disputes, and comply with applicable legal or tax obligations.
9. Your Privacy Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and legitimate record-keeping requirements. You may also request to stop receiving optional marketing communications.
10. Children's Privacy
Medi Outlet is intended for customers purchasing medical and healthcare products. We do not knowingly collect personal information directly from children without appropriate authorization.
11. External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of websites operated by other organizations.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements. The latest version will be published on this page.
13. Contact Us
If you have any questions about this Privacy Policy or the handling of your personal information, please contact:
Medi Outlet
Office #05, Near Punjab Cash and Carry & Above Dubai Islamic Bank, Afshan Colony, Rawalpindi, Pakistan.
Phone / WhatsApp: 0323 5385378
Email: medioutletpk@gmail.com
Website: www.medioutlet.pk